Goodbye November, Hello December

Dear November, Thank you for being ferociously kind. When we began, nothing was very clear about the direction you would steer us in. We bummed in your bus and off we went. It was not the easiest of rides. We encountered high bumps, pot holes reeking of dirty water that splattered on anyone that walked … Continue reading Goodbye November, Hello December

Inspiration: Tête-à-tête with a lymphoma warrior

I am always thrilled to share some personal moments, inspired by some exceptional customers I’ve had the utmost pleasure to serve and most importantly, the lessons I derive from them. If you work in customer service, you’ll agree with me that it is not an entirely easy job. I however find beauty in the uniqueness … Continue reading Inspiration: Tête-à-tête with a lymphoma warrior